Utilizing Electronic Word-of-Mouth Data to Identify Service Quality Gaps in Healthcare Delivery and Propose Improvement Strategies

Volume 14, Issue 2 (2026) Health Educ Health Promot 2026, 14(2): 427-436 | Back to browse issues page

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Qualitative Study |

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Received: 2026/10/29 | Accepted: 2026/07/19 | Published: 2026/07/19

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Utilizing Electronic Word-of-Mouth Data to Identify Service Quality Gaps in Healthcare Delivery and Propose Improvement Strategies. Health Educ Health Promot 2026; 14 (2) :427-436
URL: http://hehp.daneshafarand.org/article-4-87284-en.html

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Utilizing Electronic Word-of-Mouth Data to Identify Service Quality Gaps in Healthcare Delivery and Propose Improvement Strategies

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